DocuSolve BPM – Empowering Business Process Evolution
Business Process Management (BPM) has been referred to as a “holistic management” approach to aligning an organisation’s business processes with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM attempts to improve processes continuously. It can therefore be described as a “process optimization process.” It is argued that BPM enables organisations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. These processes are critical to any organisation as they can generate revenue and often represent a significant proportion of costs. As a managerial approach, DocuSolve sees its processes as strategic assets of an organisation that must be understood, managed, and improved to deliver value-added products and services to clients. This foundation closely resembles other Total Quality Management or Continuous Improvement Process methodologies or approaches.
DocuSolve goes a step further by stating that this approach can be supported, or enabled, through technology to ensure the viability of the managerial approach in times of stress and change. In fact, DocuSolve’s BPM offers an approach to integrate an organisational “change capability” that is both human and technological.
Considerable progress has been made in recent years to the application of BPM techniques to business change initiatives. Organisations undertake programs and associated projects to achieve beneficial outcomes. Most organisations have already implemented some form of BPM methodology to provide governance and control over inputs such as time, costs, resources and risks. However, while these are measures of project efficiency, what is also required is a way to include achievement of the desired benefits to measure true project effectiveness and success. Following a conventional BPM framework does not guarantee your project will be successful. After all, projects don’t fail – people do. The complexities in today’s complex environment require a lot more discipline around the managerial problems of projects, not just the technical issues. You undertake projects to achieve a desired business outcome. Measuring only your project’s time, cost and quality does not guarantee your projects will deliver the expected benefits in full. Your ability to achieve the full benefits is enhanced by having DocuSolve help you.
Our goal at DocuSolve is simply to provide you the opportunity to review and improve your organisations operations relating to your Document Infrastructure and Workflow Practices and the future expansion of technology within your growing organisation. At DocuSolve we tailor design business solutions to improve efficiencies within your current systems and present to you your very own technology roadmap; a plan to enable you to maximise efficiencies that technology provides today and in the future. In order for DocuSolve to provide guidance we require a comprehensive understanding of your organisation, your business concerns and direction. To achieve this we offer DocuSolve’s Audit Consultancy as the first phase to correctly identify and analyse your current workflow environment complete with your current Total Cost of Ownership (TCO). The aim of our Audit Consultancy is to review your current “business” environment and together explore your organisations document work flow processes.
Business Process Assessment
The information collected during the Assessment is designed to answer the following key questions for your organisation:
- How do we increase efficiency levels
- How do we reduce costs across the organisation without losing productivity
- How will our integration needs be met
DocuSolve’s tailored solution approach takes the time to understand your business concerns and directions. We capture a 360 view of your document work flow processes which ensures you will have the right solution to meet your current and future organisational needs.
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